PRIVACY POLICY
Last updated: April 2026
1. INTRODUCTION
Lisa Dobrin ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lisadobrin.com. This Privacy Policy complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
2. INFORMATION WE COLLECT
Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including:
Contact Information: Name, email address, phone number, mailing address
Enquiry Information: Details you provide when enquiring about artworks or commissions
Commission Information: Information about your collection, preferences, and requirements for commissioned works
Payment Information: Billing details for artwork purchases (processed securely through third-party payment providers)
Information Automatically Collected
When you visit our Website, we may automatically collect:
Usage Data: IP address, browser type, device information, pages visited, time spent on pages
Cookies: Small data files stored on your device (see Cookies section below)
3. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Respond to your enquiries about artworks, commissions, or exhibitions
Process artwork sales and commission agreements
Communicate with you about your orders or commissions
Improve our Website and user experience
Send occasional updates about new collections or exhibitions (only if you opt in)
Comply with legal obligations
4. LEGAL BASIS FOR PROCESSING (AUSTRALIAN CONTEXT)
We collect and process your personal information based on:
Consent: You have given clear consent for us to process your personal information for specific purposes
Contract: Processing is necessary for the performance of a contract with you (e.g., artwork purchase or commission)
Legal Obligation: Processing is necessary to comply with Australian law
5. DISCLOSURE OF YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers: Trusted third parties who assist us in operating our Website, conducting business, or servicing you (e.g., payment processors, website hosting, email services). These parties are contractually obligated to keep your information confidential.
Legal Requirements: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
6. INTERNATIONAL DATA TRANSFERS
Our Website may use services (such as website hosting or email providers) that store data outside Australia. When we transfer your personal information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Australian privacy laws.
7. COOKIES AND TRACKING TECHNOLOGIES
What Are Cookies?
Cookies are small text files placed on your device when you visit our Website. They help us understand how you use our Website and improve your experience.
Types of Cookies We Use
Essential Cookies: Necessary for the Website to function properly
Analytics Cookies: Help us understand how visitors interact with our Website (e.g., Google Analytics)
Preference Cookies: Remember your settings and preferences
Managing Cookies
You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Website. Most browsers allow you to:
View and delete cookies
Block third-party cookies
Block all cookies
Delete all cookies when you close your browser
8. YOUR PRIVACY RIGHTS
Under Australian privacy law, you have the right to:
Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete personal information
Deletion: Request deletion of your personal information (subject to legal obligations)
Opt-Out: Unsubscribe from marketing communications at any time
Complaint: Lodge a complaint about how we handle your personal information To exercise these rights, please contact us at lisa@lisadobrin.com.
9. DATA SECURITY
We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically:
Enquiry information: Retained for 2 years Purchase information:
Retained for 7 years (Australian tax requirements)
Commission project information: Retained for duration of project plus 7 years
11. CHILDREN'S PRIVACY
Our Website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
12. THIRD-PARTY WEBSITES
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website following any changes constitutes acceptance of the revised Privacy Policy.
14. COMPLAINTS
If you have a complaint about how we handle your personal information, please contact us first:
Lisa Dobrin
Email: lisa@lisadobrin.com
Location: Perth, Western Australia
We will investigate and respond to your complaint within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Office of the Australian Information Commissioner
Website: www.oaic.gov.au
Phone: 1300 363 992
Email: enquiries@oaic.gov.au
15. CONTACT US
For questions about this Privacy Policy or how we handle your personal information, please contact:
Lisa Dobrin
Email: lisa@lisadobrin.com
Location: Perth, Western Australia